Refund & Cancellation Policy

Last updated: PLACEHOLDER — add publish date

1. One-Time Packages

PLACEHOLDER — define refund eligibility once work has begun (e.g. non-refundable after strategy/production stage)

2. Recurring (Monthly) Packages

PLACEHOLDER — define notice period for cancellation, e.g. 30 days before next billing cycle

3. Ad Spend

Amounts paid directly to advertising platforms (Meta, Google, etc.) as ad spend are not refundable by SLRS, as these are third-party platform costs, not agency fees.

4. Third-Party & Subscription Fees

Any third-party subscription or transaction fees (e.g. Shopify plans, domain/hosting) are non-refundable through SLRS.

5. How to Request a Cancellation or Refund

Contact us at +91 97285 35774 or via the contact form to discuss your specific engagement.