For most local customers, WhatsApp is the easiest way to contact you. WhatsApp Business is a free app that makes your number look and work like a business.
Setup checklist
- Install WhatsApp Business and register your business number.
- Complete the profile: name, logo, address, timings, website and a short description.
- Add a catalogue: your main products or services with photos, descriptions and prices where possible.
- Set a greeting message for new chats.
- Set an away message for after hours.
- Create quick replies for common questions like price, location and timings.
- Use labels to mark new enquiries, follow-ups and completed orders.
Use the same number everywhere
Add your WhatsApp link to your Google profile, Instagram bio and Facebook page.
Reply fast and politely
Speed matters. A quick reply often decides who gets the order.
WhatsApp Business setup is included in every tier of Brand Neenv.
Want help with this? Tell us about your business and we will suggest the right next step.
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